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Managed IT Services

Managed Services
Managed IT Infrastructure
Services

Get Rid of the It Clutter. Simplify Your Business Operations With Us.

As Managed Service Providers, we support you with end-to-end IT infrastructure based on your current goals and technology needs. TBot will help to unburden your internal IT team’s workload with our managed services backed by world-class customer service that will leave you to enjoy all the advantages of a faster, more dependable, and more secure environment.

What Are Managed IT Services?

To get the most out of your cloud, it needs to be well-managed and monitored. Studies have shown tailored IT solutions are more dependable compared to the efforts put while companies prefer to manage it by themselves. IT’s capacity to bring continual innovation has its limitations. Frequently, the existing infrastructure management consumes almost all of the IT budget, leaving the bare minimum for strategic initiatives, and in such cases, leveraging other establishments to manage your IT services becomes a necessity.

Managed It Services Are the Compelling Necesity of Today. Here’s Why.

Incidents Reduction

Assess challenge and determine best plan of action

Improved Business Time

Automation to eliminate hiring and training cost

Refined Turn Around Time

Reduced cost and TAT for every deliverable

Elevaed User Experience

Maintain overall end-user product experience

Upgraded CSAT

Expert-backed insights to strengthen user relationship

Cost Optimization

Reduce in-house infrastructure costs

How TBot Can Manage Your IT Services

24x7x365 IT Help Desk, Onsite & Remote Support

Many organizations have found building an in-house IT Help Desk to be costly and time-consuming. So, TBot offers you a cost-effective and smart solution to ensure end-users quick accessibility, infrastructure, application, mobility, and troubleshooting for end-users.

Advanced Network Monitoring and Management

In order to ensure proper operation, firewalls, routers, switches, and load balancers must be monitored and managed. We provide you with company-wide network infrastructure management and monitoring to manage your network assets.

IT Assessment Services

For your organization to closely observe the changes in your technology, an assessment is the first crucial step. Our services cover Application assessment, Cloud Assessment, Network Assessment, Storage Assessment, Back up Assessment, Wireless Assessment, Vulnerability, and Risk assessment.

IT & Data Storage Services

As one of the most important assets of any business is data storage, TBot offers managed storage services to make sure your data is available round the clock. During the design, deployment, and operations support phases of your environment, we will provide 24/7 support, as well as recommendations on how to optimize your environment.

Backup and Disaster Recovery

With TBot’s Backup and Disaster Recovery services, you can focus on building the business while we manage to minimize system downtime. You can rely on our backup experts to monitor and manage your backup solution to make sure it is performing at peak efficiency and ensuring the safety of your data.

Infrastructure Managed Service

In order to provide a seamless, intuitive, and personalized infrastructure experience to our clients, TBot strives to utilize the value of Cloud and IT infrastructure. With solutions combining deep industry insights, leading technologies, and best-in-class execution, your business wheels remain turning, and troubleshooting does not interfere with employee productivity.

Server and Workstation Management

TBot automates the monitoring and maintenance of your business systems allowing you to minimize downtime and empower employees to run your business effectively. We help in New server & PC installation and maintenance, performance monitoring and support, Software installation, and Hardware such as desktops, mouse, keyboards, printers, cabling, and additional wiring.

Hardware and Software Procurement

To save your time and energy while getting in touch with a vendor, TBot will take the lead to understand your requirements, communicating the same with the vendor, follow up on the order, and ensure timely delivery of any hardware requirements. Furthermore, we will provide expert guidance at every stage of the software procurement cycle; from configuration to installation and warranty support via a dedicated client manager.

Our Way of Working

Assess

We help you thoroughly assess your business needs and bring in strategic solutions to address challenges.

Manage

We then churn out expectations and logistics and begin managing your IT infrastructure requirements.

Maintain

We then assess and maintain your business assets such as information, updates, and contracts.

Advise

We plan and recommend ions by monitoring wins and losses and creating error-preventive strategies.

How We Cover Low-Cost Solutions for Better Business Outcomes

Data Protection as a Service

Data Protection as a Service

Our Data Protection Managed Services are a tried-and-true solution for data security to provide a one-stop, cost-effective solution for worldwide data protection.

Managed Security as a Service

Managed Security as a Service

TBot, as a cloud service provider, believes that security is the most important aspect of our business, so we’re working hard to create a completely cyber-resilient data center.

Backup as a Service

Backup as a Service

TBot provides you access to a dependable backup solution is critical for running a business, avoiding data loss, and maintaining business integrity and reputation.

Infinite Vault

Infinite Vault

Our Infinite Vault solution serves as a secure vault for all of your company’s vital documents to be shared throughout departments in your company by limiting access to only the people who need to see them. With the help of Infinite Vault, native iOS and Android clients may access and share files on the go.

TBot, in association with Nxtgen aims to offer the above-managed service to you, making us the single point of contact for all your IT needs. We understand the uniqueness of your brand and our years of experience in this field help us give you exactly what your company needs.

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