Let’s talk about your Upcoming Freshworks Implementation Project

We understand the importance of streamlining your business operations and optimizing your customer interactions. That’s why we’re thrilled to offer our clients Freshworks, a suite of powerful customer engagement and support software. Our team of experienced professionals will work closely with you to implement Freshworks software tailored to your unique business needs. We’ll guide you through the entire process, from initial consultation and software selection, to customization and deployment.

Contact Information

support@tbotgroup.com

Phone

+91 79894 33628

Address

TBot Techno Systems Pvt. Ltd, Clayworks Create, Arekere, Bannerghatta Main Road, Bangalore, India

Why You Should Choose Freshworks

Unified view of customer data

With Freshworks, all customer data is stored in one place, allowing you to easily access and analyze customer interactions across multiple channels.

AI-powered chatbots

Freshworks’ chatbots use AI to understand and respond to customer inquiries, reducing response times and improving customer satisfaction.

Automate repetitive tasks

Freshworks allows you to automate repetitive tasks, such as sending follow-up emails, so your team can focus on more important work.

Easy integration with third-party apps

Freshworks integrates seamlessly with popular third-party apps, such as Salesforce, Slack, and Shopify, so you can easily manage all your business tools from one place.

Freshdesk

Freshdesk is a cloud-based customer support software that allows businesses to manage customer queries and support requests from multiple channels, including email, phone, chat, and social media. With Freshdesk, businesses can streamline their support processes and improve customer satisfaction by providing timely and personalized responses. The software also offers automation capabilities, analytics and reporting, and integrations with other business tools.

Freshsales

Freshsales is a cloud-based CRM software that helps businesses manage their sales pipeline and improve customer engagement. With Freshsales, businesses can automate their sales processes, prioritize leads, and gain insights into their sales performance. The software also features AI-powered lead scoring and routing, email and phone integrations, and customizable dashboards and reports.

Freshservice

Freshservice is a cloud-based IT service management software that helps businesses manage their IT service desk and streamline their internal IT processes. With Freshservice, businesses can automate tasks, track service requests, and provide IT support to their employees. The software also offers features such as gamification, self-service portals, and integrations with other IT tools.

Freshchat

Freshchat is a cloud-based messaging software that allows businesses to engage with their customers and prospects through various messaging channels, including web, mobile, and social media. With Freshchat, businesses can automate their messaging workflows, use AI-powered chatbots to respond to customer queries, and gain insights into their messaging performance. The software also offers integrations with other business tools, such as CRM and helpdesk software.

The Tbot Way

TBot’s Freshworks Implementation services are centralized to your business needs and built to help you deliver value

Understanding Your Business Needs

At Tbot, we believe that every business is unique, and that’s why we start every Freshworks implementation project by getting to know your business needs. We’ll work closely with your team to understand your goals, challenges, and pain points so we can tailor the implementation process to meet your specific needs.

Customizing Freshworks to Meet Your Needs

Once we’ve gained a thorough understanding of your business needs, we’ll start customizing Freshworks to meet those needs. We’ll work with you to identify which Freshworks products will be most beneficial to your business, and then we’ll set them up and configure them to meet your specific requirements.

Seamless Integration and Migration

We understand that migrating to a new software platform can be a daunting task, but at Tbot, we’ve got you covered. We’ll make sure that the integration and migration process is as seamless as possible, so you can get up and running quickly and without any disruption to your business operations.

Training and Support

We want to make sure that your team is comfortable and confident using Freshworks to its full potential. That’s why we provide comprehensive training and ongoing support to ensure that you get the most out of the software. Our team of experts will be on hand to answer any questions you have and to provide support whenever you need it.